Returning or Exchanging an item
If you are returning an item, you must include the original invoice
with the goods - without it, the return will not be accepted.
return must be made within 14 days of receiving the order.
goods must be in perfect, saleable condition. All goods are subject
must state the reason for the return.
receipt of the goods, we will refund you the cost of the goods.
for returned goods is at the customers' expense (unless the goods
are proved faulty) - we recommend you get proof of posting as
Fox Equestrian will not be held responsible for goods lost in
or made to order goods can not be returned.
the reason for the return is a fault with the product, we will
send you a replacement or we will refund you the cost of the product
and the cost of the postage.
- If you wish to exchange an item, the return of the item is at the customer's expense.
- Additionally, the customer will be charged for carriage on the exchanged item.